FAQ

You will always get a support from us if you are confused about our products or services.

You can send us your inquiry by Contact Form or email us directly [email protected], we will have a sales rep to contact you within 12 hours.

Absolutely, we are experienced in custom branded products. Cartridges, batteries, and Disposable pens can be fully customized with your logo. If you want your own design, please check OEM/ODM.

Lead time is closed to quantities. Neutral orders usually take 7-10 days and Customized cartridges, batteries or disposables will take 15-20 days from artwork approval.

We accept samples order by Paypal, normal order will be wire transfer(T/T). And we don’t accept Credit Card.

Our CBD cartridge series and disposable pens warranty period is 1 months. The CBD battery series is 3 months.

For samples policy, please click here.